Tag: digital marketing

Market Strategy

Building a Successful Market Strategy

Successful market strategies are meant to be fluid. While businesses are tempted to continue using what worked well in the past, this fixed way of thinking could leave you in the dust of your more agile competitors. Plateaus in business are drop-traps worth avoiding as you navigate your marketing strategy plans.

When you’re facing a challenge, analyze your approach to marketing. You’ll likely find holes in areas that have changed in the market and require new methods to boost your visibility and profits. 

It’s possible when you enforce a go-to-market strategy.

Building Your Default Market Strategy

When laying the foundation for the success of your business, you need a go-to strategy that takes into account your capabilities and goals. Also, consider where you stand in the market and how you’re best serving your customers with what you offer. 

This foundational strategy plan will lay out a blueprint to follow as you launch and relaunch products and services. Part of the planning process is collecting information on customer experience and areas of improvement.

Putting a Strong Plan in Place

Some basic marketing truths ring true across the board. While you should customize your approach depending on your company’s unique positioning, the following steps provide a strong framework to get you started. 

Step One: Identify Your Main Goals

The main goals that got your business started may not work in your favor to take you where you want to go. Think carefully about the new goals you are setting and how achieving them will support your overall mission. Communicate these goals to your team to have a cohesive sense of direction and purpose in work duties and performance. 

Step Two: Make a Realistic Timeline

Setting up a realistic timeline with intended milestones helps set clear expectations for everyone involved. Before launching your strategy, you need to look ahead at what tasks need to be accomplished and estimate by when you can expect to be ready. 

Step Three: Work through the Process

Delegate the details of the strategy process to those on your team. Make clear definitions of what needs to be done and when including the background work necessary to get started. 

Background aspects may include developing:

  • Customer buyer profiles: interviewing and research
  • Auditing your closest competitors
  • Conducting lead generation best practices (SEO, content creation, etc.)
  • Measurable goals and KPIs

Once you’ve begun your foundational market strategizing, it’s time to execute the work it takes to reach your defined goals. 

Communicate with your team on how sales and marketing are working best in today’s marketplace and where they are heading. Discuss the new workflow process your team will be involved in, and how to guide potential customers through their journey into loyal brand followers.

Launching a successful brand strategy begins by organizing your business to align with your specific goals. The foundational framework outlined is a great way to get the creative juices flowing and start personalizing your marketing efforts.

ON Advertising is One of Phoenix’s Top Advertising Agencies

ON Advertising consists of brand strategists working synergistically to develop and support successful market influence. Our full-scale consideration of each facet of marketing and advertising operates with clear goals and objectives laid out for each client and their unique needs. 

Our team of thinkers, creatives, and observers blend their talents together to help develop a brand that works for you.  Whether you are seeking additional advertising advice for your marketing strategy or any other retail project, we can make it happen!

Contact us today to learn more about our services and how we can help your business shine!

Group of people in a conference room attending 4A's Stratfest

Highlights from the Annual 4A’s Stratfest in NYC

As proud members of 4A’s, a prestigious marketing support network, we couldn’t pass up the opportunity to attend this year’s NYC Stratfest. 

4A’s is leading our industry in assisting members to effectively shape culture through creative connection-making. No opportunity is wasted. And as a full-service advertising and marketing agency, we take pride in cultivating our talents. 

Stratfest provided the perfect opportunity for other agencies like ours to gather and diversify our awareness of what’s trending and how best to execute on behalf of the clients we serve.

What is Stratfest?

The focus of Stratfest revolves around ‘strategy’ and what it means as we develop our marketing and communications efforts in an ever-evolving consumer landscape. How brands communicate and connect with their potential clients depends immensely on the strategies executed. This two-day event draws everyone under one roof to showcase and celebrate the strategies proving most effective in marketing, media, and advertising across the world.

It is a time to network and grow as an industry, developing strategies that go beyond boosting sales for our clients to transforming our culture and challenging routine methodology. 

Highlights from 4A’s Stratfest NYC

Here are some of the many highlights from the event:

2022 Jay Chiat Awards

As a 25-year tradition, the 2022 Jay Chiat Awards were held as part of the Stratfest festivities. The awards were broken into gold, silver, and bronze winners for the following categories:

  • Brand Pivot Strategy
  • Connection Strategy
  • CX Strategy
  • Experiential Strategy
  • Global Strategy
  • Healthcare Strategy
  • National Strategy
  • Nonprofit Strategy
  • PR Strategy
  • Production Service Creation Strategy
  • Regional Strategy
  • Sustainability Strategy
  • Grand Prix
  • Most Awarded Agency in 25 years
  • Most Awarded Agency Network in 25 years

The winners of all these categories were widely celebrated and recognized for executing the most effective strategic plans leading to breakthrough results for their clients. Extraordinary ideas and creativity flowed with each agency and individual recognized during the ceremony.  

Exponential Learning Throughout the Event

All throughout the event, it was evident how beneficial it is to pack an audience full of successful visionaries together and share ideas on what’s working in the industry. The hybrid event focused on reinvigorating our talents, creativity, and dreams for what’s possible in advertising and marketing. While focusing our communities with purpose remains vital, brands need relevant authenticity more than ever. Achieving these results was profusely discussed and visually represented throughout Stratfest 2022. 

Overall, our team came away with new vigor and invaluable strategy insights to use for more effective marketing and advertising. In many ways, it felt like a family reunion with other like-minded and purposed individuals. We’re proud to be a member of the successful 4A’s community and to reach the new heights we aspire to as an organization.

ON Advertising is One of Phoenix’s Top Advertising Agencies

ON Advertising consists of brand strategists working synergistically to develop and support successful market influence. Our full-scale consideration of each facet of marketing and advertising operates with clear goals and objectives laid out for each client and their unique needs. 

Our team of thinkers, creatives, and observers blend their talents together to help develop a brand that works for you. Whether you are seeking additional advertising advice for your marketing strategy or any other retail project, we can make it happen!

Contact us today to learn more about our services and how we can help your business shine!

grand opening

Grand Openings: Mastering Your First Impression

Grand openings are often a long-awaited celebration of the development of a business. Watching your dreams materialize on grand opening day is a memory that will last you a lifetime. It’s rewarding to see your hard work and diligence finally pay off. 

However, as with any first impression, mastering a successful grand opening is key.  Establishing your brand identity in the marketplace is crucial for your ongoing reputation. At these special events, your business is officially gaining attention and drawing in new customers. It’s the perfect opportunity to make a strong impression on your community and competitors alike. 

Grand openings are appealing to potential customers, especially as people are more inclined to get out of the house, find an event to attend, and maybe even choose a new favorite business.

The Benefits of a Successful Grand Opening

Generate Long-Lasting Talk: Hosting a grand opening may cause some buzz around your company and the event. Some companies write press releases to announce the opening, using the press as a way to reach their audience and generate great conversations around new products and services. 

Grand openings also create buzz through social media and word-of-mouth communication. For example, there’s nothing more satisfying than potential customers hearing about your new restaurant opening downtown, inviting their friends for a special dinner, and then becoming regulars. 

Media Coverage: Events like these are a great way to generate good publicity. Sending out press releases is a way of enticing local newspapers, radio stations, TV stations, and potential customers to spread the word about the big event. This puts your business under a much-needed spotlight and often leads to more customers, more positive press, and all-around company success. 

Connect with New Customers: Announcing a grand opening targets customers who are looking for new places to eat, shop, or run other errands. You may also use media coverage and advertising to target those who aren’t necessarily looking for new businesses to frequent but may be open to the idea once they hear about your event.

Creating a welcoming event that introduces the business to the community may end up attracting a lot of new customers. The buzz around a new business even without a grand opening oftentimes is already helpful in the success of the business. However, launching a grand opening may attract even more customers and attention. 

Keep a lively environment to captivate the interest of new customers at an opening. Providing free samples and placing banners or signs outside the establishment proved to be great methods of engaging the public.

Network with Other Businesses: Grand openings allow you to introduce your business to other local businesses nearby. The event serves as a way to meet neighboring business owners and cultivate relationships with them. This may be important to the future success of your business. 

For example, these business owners may be able to recommend your business to their own customers. Tap into this resource and you have the potential to gain a long list of new customers, and with luck, loyal ones who will frequent your establishment.

Opening Grand Opening Ideas for Your New Business

Theme-Based Grand Opening Ideas

  • Retro-Themed: Channel vintage vibes with classic decor, music, and dress code.
  • Holiday-Themed: Celebrate with seasonal decorations, treats, and activities.
  • Character-Themed: Choose a popular character or franchise to attract a specific audience.

Interactive Activities

  • Cooking or Baking Demonstrations: Show off your culinary skills and offer samples.
  • Product Demonstrations: Highlight the features and benefits of your products.
  • Contests and Giveaways: Offer prizes to encourage participation and generate excitement.
  • Live Music or Entertainment: Create a festive atmosphere with local performers.

Community Engagement

  • Charity Events: Donate a portion of the proceeds or host a fundraiser.
  • Partner with Local Organizations: Collaborate on a community project.
  • Offer Discounts or Promotions to Residents: Show your appreciation for the community.

Unique and Memorable Experiences

  • Red Carpet Treatment: Create a glamorous entrance for VIP guests.
  • Time-Lapse Photography: Capture the excitement and energy of the event.
  • Social Media Challenges: Encourage attendees to share photos and videos using a branded hashtag.
  • Personalized Gifts or Favors: Give guests a lasting memento of the grand opening.

ON Advertising is One of Phoenix’s Top Advertising Agencies

ON Advertising consists of brand strategists working synergistically to develop and support successful market influence.  Our full-scale consideration of each facet of marketing and advertising operates with clear goals and objectives laid out for each client and their unique needs. 

Our team of thinkers, creatives, and observers blend their talents together to help develop a brand that works for you.  Whether you are seeking additional advertising advice for your marketing strategy or any other retail project, we can make it happen!

Contact us today to learn more about our services and how we can help your business shine!

The Phoenix skyline where ON was named one of the best advertising agencies in phoenix

We Did It Again: ON is One of the Best Advertising Agencies in Phoenix

There’s nothing like being acknowledged for your hard work. ON Advertising is excited to share that we have been named one of the best advertising agencies in Phoenix in 2022. Between our company’s growth and working with many new exciting clients, this is just the icing on the cake. So far we’ve been recognized by two publications, Expertise.com and Digital.com. We’re extremely proud of our team and can’t wait to see what else we achieve this year. You can learn how we were able to obtain these awards below. 

How Did Expertise.com Name Us One of the Best Advertising Agencies in Phoenix

Expertise’s goal is to connect people with the best local experts. They scored over 254 agencies in Phoenix and broke down the best 35 based on each company’s availability, qualifications, reputation, experience, and professionalism. Based on their scores, this is what ON Advertising got:

  • Online Profile: Good
  • Average Review Score: 4.6/5 (Best)
  • Total Reviews: 11 (Better)
  • Score Consistency: Consistent (Best)

How Did Digital.com Name Us One of the Best Advertising Agencies in Phoenix

Digital’s advertising and marketing agency reviews are based on over 40 hours of research on 230+ agencies across the web. Their goal is to help small businesses and startups find the best advertising and marketing agency for their needs. They evaluate agencies based on their service lines, their size, and the industries that they focus on. Based on their research for the Phoenix metro area, ON Advertising is one of two standouts.

ON Advertising is Your Choice for Quality Marketing Services

As one of the top advertising agencies in Phoenix, Arizona, we strive to combine innovation and creative ideas to every assignment. Whether it’s part of our video production services and social media or our PR capabilities and event planning, we’re the go-to for quality servicing. We’re excited to continue this mission and look forward to developing new projects and relationships with our clients. If you’re looking to enhance your marketing efforts this year, contact us and one of our team members will be in touch.

The Original Grande logo in front of nachos and corporate characters

Client Spotlight: The Original Grande

After much anticipation and excitement, JRI Hospitality officially opened its first The Original Grande location in Salina, Kansas on February 7th, 2022. The road to get here was long, but for ON Advertising, it has been one of the most rewarding experiences. We helped JRI create a brand that would stand out to consumers for its exceptional service and commitment to providing quality food. 

For almost 30 years, ON Advertising has been one of Arizona’s top marketing agencies for our way of obtaining favorable results for our clients. We take a business-based approach in our partnerships, which means we look at the bottom-line growth for our clients. Read our blog post below to learn how we have helped JRI Hospitality launch The Original Grande and create a brand that excites its customers. 

Who Are The Original Grande?

The Original Grande is a blossoming fast-casual restaurant chain that is owned and operated by JRI Hospitality. JRI has extensive experience in managing a variety of hospitality businesses including Freddy’s Frozen Custard & Steakburgers, Chompie’s, Mokas Cafe, and the Salina Country Club. 

The Original Grande is one of their newer concepts that focus on serving affordable Mexican food with friendly service. Their menu is full of your favorites, including tacos, burritos, enchiladas, and their famous taco burger. As a new venture, they needed help creating their brand from the ground up. 

We Developed a Laid-Back Website That Builds Customers’ Appetites

One of the first things we were tasked with for The Original Grande was to create a website with personality and mouth-watering imagery. 

Mexican food is loved by all and we wanted to highlight how the restaurant welcomes any and everyone to enjoy The Original Grande menu. To achieve this, we created a brand tone of voice that is laid-back and welcoming to any and every diner craving a taste of the southwest. 

Frankie Calandra, ON Advertising’s Copywriter, explains, “when I was developing the copy for the website I looked at many different companies to see how they were presenting their Mexican food and overall business. I learned that creating a down-to-earth voice is important, especially when offering affordable menu items like The Original Grande.” He adds, “So, I incorporated fun language into the copy to show that while the restaurant takes its food seriously, they are a fun company to engage with.” 

Since the website’s launch in January, the site has received 5,000+ user visits and has no signs of slowing down. This is due to our SEO techniques, strong website copy, design, and engaging social media content.

We Use Social Media to Excite The Original Grande Fans

Speaking of social media, it’s a very important part of The Original Grande’s marketing strategy. We run the franchise’s Facebook, Twitter, and Instagram, sharing images of their menu items and informing their audience of any updates about the brand. Our strategy is simple – spread the word of The Original Grande and encourage residents of the cities they’re located to visit. 

“Facebook alone sees a high number of engagement. On average, a post will receive an engagement rate of 200.” says Michelle Berry, ON’s Director of Social Media. ”I am thrilled to see where we have taken the brand’s social. Its growth in followers and engagement has truly been exciting to watch.”

Email Marketing is Designed to Inform

One activity we just launched, now that The Original Grande is officially open, is sending out emails to people who’ve subscribed to the e-club. We are focusing our email campaigns around hiring events, location updates, limited-time offers, and more. According to our Mailchimp analytics, since our first email campaign, the brand has experienced an open rate of 40%. 

As the brand continues to grow and develop an even larger following, we anticipate this number to grow significantly.

We Created Corporate Characters That Relate to their Customers

As we began developing The Original Grande brand, we started thinking about other fast-food chains and what made them so unique. One of the biggest things we found was how businesses have a corporate character that almost mirrors the values and brand image they wish to portray.

So, we began knocking around some ideas for the brand. We came up with Señor Grande and Chico Grande. Their story goes like this:

Señor Grande, a southwestern saguaro, and his son, Chico Grande, were tired of the scorching hot Arizona summers and limited supply of water. The two decided to embark on a journey to find the perfect place to call home. They visited every state and every major city and noticed many did not have easy access to affordable Mexican cuisine.

The idea for The Original Grande was born. By prioritizing high-quality ingredients, the father-son duo made it their mission to satisfy customers’ cravings for affordable, quality Mexican food. They chose to set up shop in Kansas to entice people from all directions of the country to visit their restaurant.

Eric Garcia, ON Advertising’s Creative Director, explains what the duo represents, “It tells a humble origin story that represents the generation gap between old and new that brings authenticity to the brand. The story behind The Original Grande incorporates the company’s core values in a fun, engaging way. Additionally, we made it as simple as possible so anyone who reads Señor and Chico Grande’s journey understands what to expect when they visit one of the TOG restaurants.“

ON Advertising Are Experts in B2C Businesses

We are proud of the work we accomplished for The Original Grande and JRI Hospitality, and we are excited to continue our partnership with them. As one of the top advertising agencies in Phoenix, ON Advertising is an award-winning full-service advertising and marketing agency committed to the success of our clients — and featuring a diverse team of highly skilled professionals who are passionate about what we do. We provide our clients with award-winning services customized for each organization to ensure their brand succeeds. Contact us today to learn how ON Advertising can help you.

A man is holding his iphone with the Google Search Engine up to highlight PPC and SEO

How Do PPC and SEO Work Together?

PPC and SEO are the Batman and Robin of the digital marketing world. Why? Because the two go hand-and-hand in attracting additional website visitors, increasing your leads, and boosting your overall revenue. But, how exactly do the two work together and how can you measure their success?

As one of the top digital marketing agencies in Arizona, ON Advertising is committed to the success of our clients. When you work with us, you’re not just receiving our creative minds and collective experience, you’re gaining a valuable partnership to increase ROI. Read our article below on why PPC and SEO are needed in your digital marketing strategy.

What is SEO? 

SEO, or search engine optimization, is a digital marketing practice we use to boost the visibility of your website in relevant searches on sites like Google or Bing. It is the process by which a website is improved to rank better in searches for targeted keywords and phrases.

For example, a company that wants to improve its search engine ranking for “sustainable packaging” might use this phrase in its website components like product description, page titles, meta descriptions, and more. Additionally, website design plays a huge role in boosting the SEO score. You can get a better idea of what SEO is all about in our article here

What is PPC?

PPC, or pay-per-click advertising, refers to the advertising you see on the top and along the sides of searches on Google, Bing, and Yahoo!. It’s called pay-per-click because the companies that place them only pay for the ads when they are clicked.

PPC ads are a fairly affordable way to acquire new customers and generate leads. 

However, the cost to bid on specific words and phrases, also known as keywords, varies. Some words are just more affordable than others, while the more costly ones can cost hundreds of dollars, simply because there is so much competition for this specific word.  We’ll explain in the next section how that works.

Do PPC and SEO Affect One Another?

To put it simply, no. Having PPC ads does not directly affect your site’s ranking, and your ranking doesn’t affect your ads. While there are no SEO benefits to having PPC ads, there are other benefits that can affect how well your website performs when using both PPC and SEO.

How Do PPC and SEO Work Together?

If you’re looking to improve your website, increase your leads, and boost your revenue, launching a digital marketing strategy that incorporates PPC and SEO is key. Here is why

  • SEO + PPC = Better Search Engine Presence: As you know, improving your website with SEO gives you a better chance at ranking on the first page for one or more keywords that you are targeting. Purchasing PPC ads for that keyword allows your ad to appear near the top of the page when someone searches for that keyword. When you do both of these things for that particular keyword, you are ensuring your brand dominates the search results resulting in more valuable clicks.
  • Remarketing Campaigns Allow You to Reach Previous Visitors: So, your website ranks fairly well thanks to SEO activities. You’re drawing in a good amount of visitors but shoppers are taking a while to make up their mind on doing business with you. You can use PPC and SEO to create a remarketing campaign to bring visitors back to your site to complete their purchase at a later time.

For example, say someone wants to buy those sustainable packaging materials but wants some time to think about it. You can purchase ad space from a website in Google’s network to show them ads for those same materials at a later time. This will remind them to come back to your site and complete the purchase. 

  • PPC Lets You Test New Keywords for SEO: Building up your SEO takes a lot of time and research. There are times where you want to target a specific keyword but aren’t sure if it will be worth it in the end. One way you can test its success is by using the keyword in a PPC ad. This way you can see how popular it is and how successful it is in generating leads. 

ON Advertising Can Help Build Your Digital Marketing

To attract prospective customers, having an online presence is essential in today’s business world. By employing strategic SEO activities and creating PPC ads, you can effectively reach your target audience and generate more leads. 

As one of Arizona’s top digital marketing agencies, ON Advertising specializes in all things digital. By enlisting in our digital services, your brand will get on the first page of your favorite search engine and maximize your conversions and revenue. Sounds promising? Contact us today to get started.

ON Advertising and Peddler's Son delivering food for the canned food drive

ON Advertising Is Proud to Give Back With a Canned Food Drive

The past year has been challenging for many people across the State of Arizona. In the spirit of the holidays, ON Advertising felt it was necessary to give back to the community that needs it most. So, in partnership with Peddler’s Son, we launched a canned food drive to benefit the Harvest Compassion Center of North Phoenix. Read our article below to learn more about our canned food initiative. 

Arizona is Hungry and Needs Help

According to the Harvest Compassion Center website, 1 in 4 Arizona children and 1 in 5 adults are hungry. Arizona ranks 13th worst in the country in food hardship, with 19.2% of Arizonians not having enough money to provide food for their family throughout the year. The national food hardship rate is 17.2%.

That’s not even accounting for the hardships people have struggled with during the COVID-19 pandemic. While we were fortunate enough to have had a successful year, we knew many others haven’t, so we decided to give back.

In Partnership with Peddler’s Son, We Started a Canned Food Drive

Both companies launched a food drive to help support the Harvest Compassion Center of North Phoenix and its mission in feeding families in need. Nobody should go hungry, especially around the holidays, so our team and clients brought in nonperishable food and supplies to help keep people fed. 

Bechét Proto, an ON Advertising Account Executive and lead on this project states, “It’s such a joy to be able to collaborate with our teams in an effort that helps benefit others. In the spirit of the giving season, it’s important to acknowledge the successes we’ve had, and to be able to pay it forward is both rewarding and meaningful. When we donated food to Harvest Compassion Center, there was a line out the door. To see who we are helping makes a small project like this feel like a big difference in the community.” 

What Did We Accomplish With Our Canned Food Drive?

We are happy to share that between both ON Advertising and Peddler’s Son, the Harvest Compassion Center of North Phoenix received over 100 pounds of food and supplies. We’re extremely proud of our team and clients for stepping up this year to give back to our community.

Bechét describes the excitement of reaching our goal, “Peddler’s Son has a lot of experience in giving back to the community, and it was inspiring to us to be able to jump in and help. Even with our small team, we ended up filling all of our boxes to meet our goal. If you are willing and able to give back, I highly recommend it because it brings people together and shines light amongst any negativity that might be going on.” 

If you’d like to get involved with the Harvest Compassion Center, visit their website and reach out so you can play a part in making a difference

Looking For Help Boosting Your Marketing Activity in 2022? ON Advertising is Here.

For more than 25 years, ON Advertising has been one of Phoenix, Arizona’s premier marketing firms. Our agency is composed of a variety of professionals ranging from marketing strategists and account executives to creative video producers and graphic designers. We’re the source for marketing solutions that bring you an increase in ROI. Contact us today and learn how our team can help elevate your business. 

A smartphone in a Christmas tree highlight social media

Creating Brand-tastic Social Media Content for the Holidays

The holiday season is upon us; which means it’s time to plan a social media strategy that excites and delights online users. Many platforms see a tremendous spike in conversations during the holidays, so it’s important to create and post content that gets your followers engaging. 

As one of the top ad agencies in Arizona, ON Advertising is the go-to for quality services that put your business front and center of your competition. When you work with us, you’re not just receiving our creative minds and collective experience, you’re gaining a valuable partnership to increase ROI. Read our article below to learn how you can use social media to help your branding during the holidays.

Where Should I Start With My Holiday-Focused Social Media Content?

It’s almost always tricky figuring out where to start in developing social media content that’s focused on the holiday. But, as long as you have a strong digital marketing strategy guiding you, it is made much easier. Here are some things to consider when developing your content:

  • Send out messages that are on-brand for your company across multiple channels: This includes your social media, email marketing, website copy, newsletters, and traditional advertising.  Making sure your messaging is consistent and easily recognizable to your followers is a top priority.
  • Prepare your editorial calendar in advance: This will give you time to brainstorm, create, adjust, and post in a timely, consistent manner.
  • Create holiday-themed graphics: Not only does this connect the post to your holiday campaign, but it creates fun imagery that catches the eyes of your followers.
  • Hashtag it up: Another element to consider is adding holiday-specific hashtags that relate to your business. If you’re a restaurant promoting a holiday menu, hashtags are a great way for diners to spread the word they’re eating at your business.

User-Generated Content Contests Help Boost Social Media Branding

Some of the best digital marketing campaigns involve followers creating content related to your brand. For example, look at Sun-Maid’s #12DaysOfSunMaid sweepstakes. To enter, fans simply had to share a family favorite Sun-Maid holiday memory – a story, photo, or both – post it on their Instagram or Twitter using hashtags #12DaysOfSunMaid and #sweepstakes. Every winner would win one of twelve daily gift packages.

User-generated content is a great way to get your customers involved with your brand and initiates a strong word-of-mouth aspect, which results in people talking about your campaign and getting more attention towards your brand.  

When it comes time to choose a winner, you have two options. If voting was enabled, you could choose the entry with the most votes, or choose a winner randomly from the entries with the most votes. Or another option is to choose a random winner from all of the entries. Once your winner has been selected, be sure to share it across your social media channels!

Offer Exclusive Rewards, Discounts, and Giveaways

The holidays are a time for giving and cherishing those you care about. Why not show your social media audience just that? By offering exclusive rewards, discounts, and giveaways only your followers will see, you’re almost rewarding them for being avid followers. This makes it seem like a big thank you for being a fan. To really pull it off, create an announcement mentioning that you value your followers (because you hopefully do!). 

Make Social Media Branding for the Holidays Easy With ON Advertising

As one of the best creative agencies in Phoenix, ON Advertising are experts in developing successful brands. Our strategic approach will expand your company’s personality and help determine the image you wish to portray to the public. ON’s team of thinkers, creatives, and observers synergize their talents to develop a brand that works for you. Contact us today to learn more about our services and how we can help your business shine.

The New First Direct Financial Logo above a pos system

Client Spotlight: First Direct Financial

Since its founding, First Direct Financial has established itself as a strong partner in merchant services. They provide extensive transactional support for businesses across many industries to ensure they find great success. ON Advertising is proud to work with First Direct on their marketing activities to bring their company to the next level.

For almost 30 years, ON Advertising has been one of Arizona’s top marketing agencies for our way of obtaining favorable results for our clients. We take a business-based approach in our partnerships, which means we look at the bottom-line growth for our clients. Read our blog post below to learn how we’re helping First Direct Financial reach its goals. 

Who Are First Direct Financial?

Headquartered in Scottsdale, Arizona, First Direct Financial is a credit card processing provider whose reach spans across the United States. They’re an Inc. 5000 company that maintains a large network of over 5,000 representatives, ensuring every client has direct access and support to their services. Additionally, their abundant network of staff members establishes a high standard for exceptional customer service. 

Some of their services include:

  • Credit card processing
  • Point-of-sale equipment
  • Local personal associates
  • Client security

ON Advertising focuses on 3 areas for the merchant services provider: email marketing, content marketing, and brand development.

Enhancing the First Direct Financial Brand

When we were approached by First Direct Financial, one of the things we were tasked to do was touch up their branding. After analyzing their current brand, we felt it necessary to update their logo.

Meghan Norris, the lead Account Executive for First Direct Financial explains what led to their new logo, “To differentiate First Direct Financial from other merchant services companies, we added a tagline to the logo to make their services apparent right off the bat to potential customers. One of the best things about First Direct Financial is the team behind it. They provide personalized service to help their customers receive the lowest rates in their industry. This is not a typical approach for a merchant services company. It was important for them, and for us, to show their modern approach to this industry. To do this, we brightened up their brand colors and incorporated them into their logo as well as modernized the fonts.“

As we continue to work with First Direct Financial, we will continue to enhance their branding in other areas, like their website. Stay tuned for those exciting developments!

Content Marketing Helps Boost First Direct Financial’s SEO

To have a strong digital presence, you need strong search engine optimization (SEO)

SEO brings organic internet users to your website in a number of ways, including:

  • Keyword usage
  • Website design
  • Backlinks

One way that we are enhancing First Direct Financial’s SEO is through content marketing. We’re creating blog posts to build up the keywords the website ranks for. We began this process by conducting extensive keyword research to identify keywords that we can use based on their volume, CPC, and search difficulty. Then we incorporate them into the client’s blog posts.

Frankie Calandra, ON Advertising’s in-house copywriter, explains, “By using these specific keywords, First Direct Financial will slowly build upon its Google ranking when people search for these words and phrases. While words like ‘Merchant Services’ and ‘Credit Card Processing’ are no-brainers, the keyword research guides us on what other keywords are out there they can be ranking for.”

Once we begin redeveloping the website, we will also be using the keyword research to incorporate the selected keywords into the copy. 

Email Marketing is Driving Business Towards First Direct

One area First Direct Financial is proficient at is providing service for high-risk merchants. This is a specification banks give businesses that are potentially high risk of chargebacks and other troubling consequences. 

Recently, we launched an email marketing drip campaign geared towards high-risk merchants, specifically CBD businesses. We informed email recipients of First Direct Financial’s credit card processing expertise and how they can benefit from their services. Additionally, we highlighted a special offer for recipients who enroll in their services.

Bechét Proto, another Account Executive managing First Direct Financial, shares how effective the campaigns have been, “The first email drip campaign performed really well and spoke to First Direct Financial’s competitive edge. They can help high-risk merchants receive the services they need to succeed, even when the other guys might not give them the chance. The focus of the campaign was to drive this message, and we saw some of the highest open rates compared to the industry average. We saw a 21% average open rate out of the five messages sent throughout the campaign.” 

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