Having a trendy, up to date social media is vital for attracting new and repeat business for your restaurant. There is a significant difference in restaurants that have relevant social media pages as opposed to restaurants that have abandoned or uninteresting pages. Some key content that should be posted on your social media pages include:
Responses to Online Reviews on Social Media
Responding to reviews, good or bad, creates a friendly and transparent image for your restaurant. It can show customers that you will work to improve flaws and appreciate the compliments you receive. When people see how you’ve engaged with individuals and addressed their concerns, it can make them feel special or recognized, especially if a bad review is left for potential new customers can see how you respond. A great resource to learn more about this is Jay Baer’s book Hug Your Haters.
Share Customer-Generated Content
By using specific hashtags to showcase customer photos on your public pages, it creates organic exposure and reaches users that may not normally be reached. You are turning regular people into brand ambassadors to represent the restaurant at almost no cost. People get excited to be featured on a popular page and feel appreciative for being recognized.
Capitalize on Trending Topics
Posting about relevant topics on your pages shows customers you are up to date and it makes your content new and exciting. This will create more exposure as well because users who are following these popular trends, will come across your restaurant unexpectedly.
There are many more techniques you can use to enhance your restaurant’s social media. At ON Advertising, we have significant restaurant experience to improve content on your social media pages. Contact us to see how your restaurant’s social media can be enhanced to reach its full potential.